QuikPAY Online Payment System: FAQ
What is QuikPAY?
QuikPAY is Landmark College's new online payment system that allows students, authorized payers, and guest payers to securely make deposit and tuition payments as well as add value to Student ID cards using an e-check, debit or credit card. Student ID cards may be used to make purchases in the bookstore, café, and on vending machines.
QuikPAY may also be used by alumni, friends and others to make on-line donations to the college.
Students and authorized payers, like parents who are setup by students, receive tuition billing notification via e-mail and may view the bill and payment history as well as make payments on-line. Authorized payers are only able to view their payment history.
For tuition and deposit payments, payers may use e-checks or American Express, Discover, or MasterCard credit or debit card (VISA is not accepted for tuition and deposit payments although it may be used to add value to a Student ID card).
For deposit and tuition payments by credit or debit card, a 2.75% service fee will be charged to the payer’s credit or debit card. For payment by e-check, no service fee is charged.
To make a donation, donors may use VISA, American Express, Discover or MasterCard credit or debit cards or e-checks. No service fee is charged to the donor's credit or debit card or e-check.
Please note that payments may take up to 24 hours to be posted to the payer’s account.
Who can use QuikPAY?
QuikPAY can be used by anyone - including new and current students at Landmark College as well as authorized payers set up by students, guest payers, and alumni, friends and other donors.
In compliance with the Family Educational Rights and Privacy Act (FERPA), only students are permitted to set up authorized payers and to provide access to billing information and payment history.
How do I access QuikPAY?
Current students who have Landmark College Intranet portal accounts (provided during Student Orientation) log in through their portal at https://intranet.landmark.edu and select “QuikPAY On-line Payments” from the portal home page.
Authorized and guest payers access QuikPAY through "PAY ONLINE" menu option at Landmark College’s web site at www.landmark.edu. Authorized users may also login directly on the QuikPAY web site.
Donors access QuikPAY through the "Support Landmark" tab or "Give Now" menu option on the Landmark College home page at www.landmark.edu
What does it mean to setup an authorized payer?
By setting up an authorized payer, the student:
- Is allowing the authorized payer to view the student's online bill, the authorized payer’s payment history, and make a payment on the student's behalf.
- Needs to be aware that the authorized payer will be able to see all facets of the billing statement, including (but not limited to) all individual charges, the Student ID number and the student's address.
- Must notify that payer of the unique username and temporary password the authorized payer will use to access the student's account information (the College and QuikPAY cannot provide account information to authorized payers). Authorized payers must change their password at initial login.
The student has sole responsibility for setting up and providing the authorized payer with their own username and temporary password account.
How do I make an online payment or donation?
For tuition or deposit payments, follow the instructions to select payment type and then enter the appropriate account and amount information. QuikPAY will provide you with a payment confirmation number and, for students and authorized payers, an e-mail notification stating that the tuition or deposit payment was received. Remember to submit the tuition and deposit payments at least a few days prior to the payment deadline.
For donations, enter your personal and gift information, and after confirmation, your payment method. you'll then be provided with notification of the status of the transaction and a confirmation number.
Are on-line payments secure?
When a student makes a payment via QuikPAY, the information is transmitted using the industry standard for encryption, Secured Socket Layer (SSL), which is highly secure.
Can I continue to receive paper tuition bills?
Yes, until further notice, paper bills continue to be an option for those who prefer them.
Why does QuikPAY not accept VISA for tuition and deposit payments?
VISA only allows vendors to charge a flat rate, not a percentage for tuition and deposit payments. The College does not think it is fair to charge a customer paying $1,000 the same fee as a customer paying $15,000.
Is there a fee associated with a credit or debit card payment?
Yes, for deposits and tuition payments, a 2.75% service fee will be charged to the payer’s credit or debit card. There is no fee charged to alumni, friends or others making a donation to the college.
Is there a fee associated with an e-check payment?
No, there is no fee for an e-check payment.
When will the payment appear on my Landmark student account?
On-line payments made between 5:01 pm EST current day and 5:00 pm EST the next day are posted to your account on the next business day after 5:00 pm EST.
Why doesn’t my online billing statement show the payment I just made?
The QuikPAY web billing statement will not change as payments are made. The web billing statement is, in essence, a snapshot of the Landmark student account on a particular day; the information will not change until the next billing snapshot is sent to QuikPAY by Landmark.
Refer to the web billing statement to see the statement activity "as of…" date; this will let you know the last entry date for any activity reflected on the web billing statement.
If you would like a more recent copy of your billing activity, contact Landmark Billing Office at (802) 387-6845
What happens when I leave school or am no longer a student?
When a student is no longer a student at Landmark College, access to QuikPAY is automatically cancelled for both that student and all authorized payers.
Who do I remove an authorized payer?
Students can remove an authorized payer at their discretion at any time. By doing so, the authorized payer will no longer have access to the student's QuikPAY account.
What if I forgot my Username and Password?
If you are a student and have forgotten your Landmark College portal account, contact the Help Desk at (802)-387-6800. If you are a new student who does not have a Landmark College portal account, use the Student ID number included in your acceptance letter or contact the Billing Office at (802) 387-6845 to have it sent to the student via e-mail. If you are an authorized user, contact the student directly to identify your username and/or reset your password.
What if I have questions about individual items on my bill?
If you have specific questions about your bill, contact the Billing Office at (802)-387-6845.
What if I have questions about making a donation?
The Development office would be happy to help you. If you wish to make a recurring automatic donation over a designated poeriod of time or wish to make a donation via the telephone or if you have any other questions, contact Carol Nardino at firstname.lastname@example.org or (802)-387-6877